Reported Sites

“Dear Network Security Team, I am writing to urgently request a review and reclassification of the domain carers.support, which is currently being blocked for some users. About the service carers.support is a UK-hosted, GDPR-compliant digital support service designed to help unpaid carers and members of the public with carers’ assessments, contingency planning, and signposting to verified local authority and community support resources. The platform contains no adult, harmful, deceptive, or executable content and exists solely to improve access to public-sector support services. Public references and independent proof The service is publicly referenced and promoted by established local authority organisations: • Richmond Council – Carer’s assessment and support page, which links directly to the AI carers support tool: https://www.richmond.gov.uk/carers_self_assessment -> carers.support/richmond/login • Healthwatch Wandsworth – AI Carers Support Service launch: https://www.healthwatchwandsworth.co.uk/news/<phone removed>/ai-carers-support-service-launched-wandsworth These references demonstrate that the service is recognised as a legitimate carers support resource by local public bodies. Urgency and impact The current blocking is directly affecting vulnerable users, including unpaid carers who rely on digital access to local authority support services. For many users, this platform is their primary route to understanding their entitlements and accessing help including assessments, practical support options, and emergency planning resources. Continued blocking therefore presents a real accessibility and safeguarding concern, particularly for users with limited alternative options. Requested action We kindly ask that you urgently review and remove any incorrect content-filtering classification applied to carers.support, so that affected users can regain access without delay. If you require any further verification or documentation, I would be happy to provide it immediately. Kind regards, Brian Vargas-Meinel CTO / CISO Tovie AI Limited Confidential – Tovie AI Limited”

“This is a community learning site for dog training and shouldn't be blocked by content filters”

“Por qué soy creador de ese contenido y monetizo”

“I just bought this name and it seems to be blocked. Please unblock it.”

“I tried to visit Marvel.com but the message says request blocked. And I can't go to the website because it's blocked.”

“we are a standard business website and has no age restricted content and there are no reasons the site should be restricted”

“I haven't been able to access to Roblox for the past 3 weeks, and this is ridiculous. Why does it work on any other wifi than my own?”

“I never blocked it”