Reported Sites

“The site only sell CBD products, no products have TCH and all products are totally legal in the UK. Similar products can be bought in Tesco or Holland & Barret and these sites have no block on them.”

“Hello, Our website is blocked by you, kindly fix it as it’s affecting many customers. Thanks.”

“Hello. None of the content on our website contains any profanity or promote tobacco in any way. Could you kindly re-evaulate and unblock our site. Thank you.”

“Hi! We are a small family company that uses this website to sell British dry-cured meats that we make ourselves. There are no graphic images of any kind (unless you could beautiful shots of ham) - and it is possible that our site was blocked because there is alcohol in some of our recipes? There is no residual alcohol once the items are sent out though, so it is not an 'alcoholic product'. We would be very grateful if you could remove the block from our site as, with COVID-19, website sales are one of our only income sources, and many of our clients are currently working from home where they may have Talk Talk Kidsafe installed for their children. Thank you so much for your attention! ”

“Website is a personalised gift store, We don't currently list anything age restricted.”

“We are a blacksmithing school - we don't make weapons, we make utensils including Japanese kitchen knives and traditional shaving razors. We also teach sculpture, woodwork and leatherwork. Automated systems tend to block our site because they lack the nuance required to understand that cutlery makers aren't making weapons. We're blacksmiths, not weapon manufacturers. Please unblock our site.”

“This is a site providing supplements for workouts. I don't think it is correctly categorised.”

“We sell CBD products and we are monitored by MHRA as a trusted program within CTA organisation. We are advertised in NHS magazines and most of our customers are over 50 and they have a problem accessing our website which keeps us busy all the time as we need to explain to our customers how they can access your shop. Many of them are just not into tech and they struggle to deal with their network providers to lift the age restrictions off their internet. I would be extremely grateful if you could help us with this issue that is crippling our business. Warm regards Bart”

“Our website does not contain any inappropriate content. I am not sure why we are blocked - clients in the UK recently brought this to our attention as they are not able to access our site. We would like to have our site unblocked. ”