Reported Sites

“Hi, this is my website for my new brand of camping products. I live in a small village called Hanley Swan in Worcestershire, so I want to name the business "Hanley Goods". I don't see any reason to block this site, and I would be happy to answer any questions about it. Blocking my site is seriously damaging my chances of success, especially during this time. Thank you in advance.”

“Hi there, My website www.hefhome.com is being blocked to any BT customers. HEF Home is a globally inspired lifestyle and homewares brand, selling handcrafted cushions and blankets made from around the world. I am being contacted by BT customers who are unable to access the website, however this is not the same for customers using different internet providers. This reflects badly on the brand is causing significant distress. I would be grateful if you could please look into this and unblock the website. There is no unsuitable content on the web page, nor is it squatted, abandoned or a redirected URL. Thanks, Hannah Foskett (Founder of HEF Home)”

“It's an e-commerce website. It does not contain any malicious or suspicious content.”

“Hello, We sell generic straps and accessories for luxury watches, we use ssl, live website monitoring to prevent any phishing or problems to our customers just a simple e commerce, all payments are made through stripe and are secure, no gambling or nudity or anything like that ”

“Hi We do not understand why this site is being blocked it is just a retail website, we have scanned the site and it has not been hacked or anything and all is clear. Could you please review this? Kind regards Neil”

“Previously the site contained issues. We have since taken over management and cleaned out all problematic code.”

“ Original Complaint: We are a blacksmithing school - we don't make weapons, we make utensils including Japanese kitchen knives and traditional shaving razors. We also teach sculpture, woodwork and leatherwork. Automated systems tend to block our site because they lack the nuance required to understand that cutlery makers aren't making weapons. We're blacksmiths, not weapon manufacturers. Please unblock our site. ISP Response: Review comments: This does not seem to match BBFC guidelines for blocking. ”

“This is a wholesale distributor of adult toys and products, not a pornographic website.”

“This is a business website for a small business ”

“This site company provides outdoor shelter and furniture, some of which could be used as smoking area shelters. No age-unsuitable material.”

“virus has been removel, plugins updates, password changed”

“The site is being blocked by Virgin due to SSL Error but a new SSL was applied yesterday”

“HEF Home is an e-commerce shop, offering a selection of homewares and interior products from around the globe. The website is hosted by Shopify. I am receiving reports from multiple customers who use either BT or PlusNet as their internet provider, saying that they are unable to access the webpage. This isn't an issue for customers who use different providers. The sit is not squatted, abandoned, unsuitable for under 18s or a redirected URL so I'm unsure why it has been blocked in the first place. Please could you look into this. Many thanks, Hannah”

“This is a safe online shop that has been running for over 15 years”