This site has been submitted for unblocking
Reported on 09 January, 2026 at 09:39
“We are writing to request an urgent review of the classification applied to our website, which is currently being blocked or restricted on some networks.
Website:
https://carers.support
(and related subdomains, including www.carers.support
and portal.carers.support)
Correct category:
Health, Social Care, Public Services, AI Support Tool
Description:
This website provides an AI-powered support chatbot and assessment tool for carers and public-sector users. It is designed to help individuals access guidance, complete carer assessments, and find appropriate support services. The service is informational, support-focused, and suitable for general audiences.
There is no adult, explicit, gambling, dating, or inappropriate content, and no unmoderated user-generated media.
Importance of availability:
This service supports carers, many of whom rely on timely digital access to essential information and assistance. Blocking or restricting access has a direct impact on vulnerable users who depend on the service for guidance and support.
Issue:
The website appears to have been incorrectly classified under restricted or adult filtering categories, which is preventing legitimate users from accessing a public support service.
Request:
We kindly ask that this website be reviewed and reclassified as a Health / Public Services resource, so it can be made reliably accessible to those who need it.”
