Transparency campaign from

Check if a site is being blocked

The easiest way to get a site unblocked is to use this site. When you have checked a URL, you can click the ‘request Unblock’ button. This will generate a report to the companies that are blocking the website. You have to enter your email address. This is because any requests have to come from an actual email address.

If you are a website owner, you can also email Internet Matters who will liaise with the four main ISPs to see if your site needs to be reclassified. You can do this by emailing report@internetmatters.org and include your name, email and the URL of your site. There is more information here.

If you are not the website owner or would rather contact a company directly, the email addresses to use are as follows.

ISPs

 

BT

categorisation@bt.com

Sky

CRSupport@bskyb.com

Talk Talk

homesafe.classification@talktalkplc.com

Virgin Media

websafefeedback@virginmedia.co.uk

 

Mobile companies

 

EE, Orange and T-Mobile

safeguard@ee.co.uk

O2

shieldav@o2.com

Three

content@three.co.uk

Vodafone

ukmediarelations@vodafone.com

Support the project

You can join the Open Rights Group or donate to support the project.

With your help, we can correct mistakes caused by overblocking and improve transparency about filtering in the UK.

Andrews and Arnold Ltd  :Bytemark Hosting

Share your story

If your website has been blocked, please get in touch. We would like to hear from anyone who has been affected by web blocking.

Your Stories

Spread the word

Many people aren’t aware of the extent of overblocking. Please share the Blocked tool to help raise awareness and correct mistakes.