This site has been submitted for unblocking
Reported on 29 July, 2026 at 14:05
“Subject: Misclassified as adult content - mamedica.com (CQC-registered clinic, legal prescription medicine)
Hi,
I'm getting in touch on behalf of Mamedica, a CQC-registered medical clinic. Our patients are telling us they can't reach our site on your network, and we think it's been misclassified as adult or illicit drug content by an automated filter. The domains are:
mamedica.com
app.mamedica.com
I suspect something has matched on the word "cannabis" without any regard to context, so it's worth being clear about what this actually is.
Cannabis-based products for medicinal use have been legal prescription medicines in the UK since 1 November 2018, when they were moved to Schedule 2 of the Misuse of Drugs Regulations 2001. They're prescribed and dispensed exactly like any other Schedule 2 medicine - morphine, oxycodone, methylphenidate. Nothing about this is a grey area.
For the specifics:
- Mamedica Limited is registered with and inspected by the CQC. Provider ID 1-<phone removed>, rated Good at its most recent assessment.
- Under UK law, only a specialist consultant on the GMC Specialist Register can initiate one of these prescriptions. Ours work across pain, neurology, psychiatry, palliative care and cancer.
- Dispensing is handled solely by Mamedica Dispensary Limited, GPhC registration 9011846.
The site itself sells nothing to the public. There's no catalogue, no pricing, nothing purchasable, and no recreational or cultivation content anywhere on it. It's a clinic site and a patient portal - logging in, booking appointments, joining video consultations with a doctor, paying for prescriptions.
It's also worth noting that patient portals for clinics prescribing other Schedule 2 medicines, like opioid pain services or ADHD clinics, aren't filtered. We seem to be treated differently because of which medicine is involved rather than anything on the site.
The practical effect is that patients - many of them disabled, with chronic pain or neurological conditions, and reliant on mobile data - can't attend appointments or get medication that's been lawfully prescribed to them.
Could you review the classification and unblock both domains? I understand this is a Stage 1 appeal under the BBFC Mobile Classification Framework with a five working day target, and we'd rather resolve it with you than take it to the BBFC for adjudication.
Happy to send CQC documentation, GMC numbers, or walk someone through the portal - just say what would help.”
