Request submitted to BBFC

Original Complaint: Could you please remove our website (https://www.thecountryman.com/) from your adult content/restricted/filtered website lists as we have received multiple complaints where our (and your) customers are being inconvenience as they are unable to browse our website, we and they cannot understand why they are not being allowed to browse without removing all adult content filters as our website does not feature graphic or influencing content which may be harmful to young users only products for sale in our shop in Derby UK, The website is a retail website selling outdoor sports equipment and clothing. We have spent years building and improving it and are very careful with the content, there are no images, videos, text or links ot other websites which may be harmful of any kind if someone under 18 inadvertantly clicked on our website. Thankyou for looking in to this for us and getting our site removed from your filtered website lists. Regards Andrew ISP Response: Review comments: Vodafone did not reply; Three promised to unblock this site but did not.

BBFC response

    Hello,

Thanks for your referral.

The BBFC looked at https://www.thecountryman.com/ on 01/03/21.

We noted that the site advertises the sale of shotguns, rifles and
ammunition, in a countryside management context, together with online
retail of associated clothing and accessories. Only the associated products
are available for online purchase and delivery, with sale of firearms and
ammunition restricted to collection on production of a valid licence. Based
on my sampling of the site, there was no material that the BBFC would
classify 18 or refuse to classify. We therefore do not recommend that the
site continue to be restricted behind adult filters.

We will inform Vodafone - as well as the other mobile network operators -
of this adjudication immediately; usually, it takes about 24 for the
network to update their filters.

Best,

Jonny

Current status

ISP	Last Checked	Status
Three	11 June, 2022 at 13:20	OK
O2	11 June, 2022 at 13:20	OK
EE	11 June, 2022 at 13:20	OK
Vodafone	07 June, 2022 at 12:50	blocked